Your privacy is our priority. Find out how 365 Casino collects, uses, stores, and protects the personal data of Malaysian members in line with the latest security standards.
Six core principles that describe how we manage and protect your personal data.
All data transmitted between your device and 365 Casino's servers is protected by 256-bit SSL encryption — the same standard used by Malaysia's leading banking institutions. This means your personal information, payment details, and transaction history cannot be intercepted or read by third parties during transmission.
365 Casino does not sell, rent, or share members' personal data with third parties for marketing or commercial purposes without your explicit consent. We only share the data necessary with service providers who assist us in operating the platform, and they are bound by strict confidentiality agreements.
The 365 Casino Privacy Policy is designed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We recognise your right to access, correct, and request the deletion of your personal data. All data processing is carried out on a lawful basis and for the specific purposes set out in this policy.
365 Casino members have full control over their communication preferences. You can choose whether to receive promotional emails, SMS notifications, or other marketing communications through your account settings. Unsubscribe options are available at any time and are processed immediately at no charge and without delay.
365 Casino members' personal data is stored on secure servers with strict access controls. Only staff who require access to carry out their duties are permitted to view members' personal data, and all access is logged and audited on a regular basis. Data that is no longer required is deleted or anonymised in accordance with our data retention policy.
In the event of a data security breach that may affect members' personal information, 365 Casino is committed to notifying affected members within a reasonable timeframe and taking immediate remediation steps. We maintain a dedicated cybersecurity team that monitors our systems around the clock to detect threats early.
Under our Privacy Policy and Malaysia's PDPA, you have the following rights regarding your personal data.
To exercise any of the rights above, contact us at support@365casino.top. We will process your request within 14 business days.
This Privacy Policy explains how 365 Casino collects, uses, stores, and protects your personal data. By using our platform, you agree to the terms of this policy. For any enquiries, please contact support@365casino.top.
365 Casino ("we", "our platform") takes member privacy seriously. This Privacy Policy is designed to clearly and transparently explain how we manage the personal data of Malaysian members who use the website, mobile app, and all services associated with 365 Casino.
We operate in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection standards. As an online casino platform providing baccarat, blackjack, roulette, Dragon Tiger, Sic Bo, poker, slots, Sports Betting, and other games to members in Malaysia, we are required to collect certain data to ensure the platform operates correctly, securely, and in line with regulatory requirements.
This Privacy Policy applies to all users of the 365 Casino platform, including visitors without an account, registered members, and former members whose accounts have been closed. Please read this policy carefully. If you disagree with any part of it, please stop using the 365 Casino platform and contact us for assistance with account closure and data deletion.
When you register and use the 365 Casino platform, you provide us directly with the following personal data:
When you use the 365 Casino platform, we also automatically collect the following data:
In certain situations, we may receive data about you from legitimate third parties, such as identity verification service providers during the KYC process, or from payment service providers used to verify your transaction details.
| Data Category | Example | Basis for Collection |
|---|---|---|
| Identity | Full name, IC number, date of birth | Contract, legal obligation (KYC/AML) |
| Relations | Email, phone number | Contract, legitimate interests |
| Financial | E-Wallet account, FPX, DuitNow | Contract, legal obligation |
| Platform Usage | Gaming history, betting logs | Legitimate interest, contract |
| Technical | IP address, device type, browser | Legitimate interest (security) |
| Marketing | Communication preferences | Consent |
365 Casino uses members' personal data solely for the following purposes:
365 Casino does not sell members' personal data to any third party for commercial purposes. However, in the course of operating our platform, we may share your personal data with selected parties in the following limited circumstances:
We share necessary data with third-party service providers who help us operate 365 Casino, including payment service providers (to process transactions via Touch 'n Go, GrabPay, DuitNow, and others), gaming software providers, server hosting services, and analytics platforms. All such providers are bound by confidentiality agreements and are only permitted to use your data for the specific purposes agreed upon.
365 Casino may disclose members' personal data to relevant authorities — such as law enforcement agencies, regulatory bodies, or courts — where we are legally required to do so under applicable Malaysian law, or where we reasonably believe such disclosure is necessary to prevent crime, fraud, or to protect public safety.
In the event of a merger, acquisition, or sale of company assets, members' personal data may be transferred as part of the business assets. We will notify members via an in-platform notice or email if such a transfer occurs, and how it may affect their privacy.
365 Casino implements a range of technical security measures to protect members' personal data:
Access to members' personal data within 365 Casino is restricted to staff who genuinely need it to carry out their duties. All access is logged and audited. Every staff member undergoes data protection training and is bound by strict confidentiality agreements.
While we take all reasonable steps to protect your data, no system is entirely risk-free. In the event of a data breach that may affect members' personal information, 365 Casino is committed to:
Cookies are small text files stored on your device when you visit the 365 Casino website. They help the platform recognise your device, maintain your login session, and save your preferences. Cookies do not contain personal information that can be used to identify you directly.
You can manage or disable cookies through your web browser settings. Please note that disabling essential cookies may affect the functionality of the 365 Casino platform. For guidance on managing cookies in your browser, refer to the help section of the browser you are using.
365 Casino retains members' personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by Malaysian law. In general, the retention periods are as follows:
365 Casino members have the right to request deletion of their personal data by contacting our support team at support@365casino.top. Please note that certain data may not be eligible for deletion if its retention is required by law (such as financial transaction records for AML purposes). In such cases, we will inform you which data can be deleted, which must be retained, and the reasons for doing so.
Under Malaysia's PDPA and the 365 Casino Privacy Policy, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you. We will provide this information in a reasonable format within 14 business days of receiving your request.
If you find that the personal data we hold about you is inaccurate or out of date, you have the right to request a correction. For basic details such as your email address and phone number, you can update these directly in your 365 Casino account settings. For changes that require verification (such as your name or date of birth), please contact our support team.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. Once your objection is received, we will immediately stop using your data for that purpose. You also have the right to request a restriction on the processing of your data under certain circumstances.
To exercise any of the rights above, contact the 365 Casino support team via:
We may need to verify your identity before processing your request in order to protect the security of your account.
The 365 Casino platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18. If you believe a minor has submitted their personal data to us without parental or guardian consent, please contact us immediately at support@365casino.top. We will take immediate steps to delete the data and close the associated account.
365 Casino employs multiple mechanisms to prevent registration by underage individuals, including date of birth verification during sign-up and a KYC process requiring official identification documents. If there is any doubt about a user's age, 365 Casino reserves the right to request additional proof of age at any time.
The 365 Casino platform may contain links to third-party websites or services in certain contexts. This Privacy Policy applies solely to the 365 Casino platform and does not cover the privacy practices of any third-party websites or services. We are not responsible for the content or privacy practices of third-party websites.
We recommend reading the privacy policy of every website you visit to understand how they handle your personal data. Please note that 365 Casino does not control and is not responsible for the privacy practices or content of third-party websites.
365 Casino reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, Malaysian legal requirements, or industry developments. When we make material changes to this policy, we will:
Continued use of the 365 Casino platform after changes are announced will be considered your acceptance of the updated policy. If you disagree with the changes, you have the right to close your account and request data deletion by contacting our support team.
If you have any questions, concerns, or requests regarding this Privacy Policy or how 365 Casino handles your personal data, please reach out to us through the following channels:
The 365 Casino customer support team is Malaysian-language capable and ready to assist you with any privacy-related enquiries. We aim to respond to all privacy enquiries within 3 business days and to resolve formal requests within 14 business days.
Effective Date: 1 January 2026 | Version: 3.1 | Email: support@365casino.top
Trust is the foundation of every relationship we build with 365 Casino members. Whether you're depositing funds via your Touch 'n Go eWallet, entering your Malaysian mobile number during registration, or submitting a copy of your IC for KYC verification — you are entrusting us with deeply personal information. We do not take that responsibility lightly.
One of the most common questions new Malaysian players ask about 365 Casino is: "Is my information safe?" The short answer is yes. But rather than simply saying it is, we want to explain exactly how we protect your data and why every measure we take matters.
As an online casino platform serving Malaysian players, we need to collect personal data for two key reasons. First, it is necessary to deliver our services — without your email address and phone number, we cannot send transaction confirmations or notify you of important promotions. Without your e-wallet account details, we cannot safely process your winnings withdrawals. Second, certain data collection is a legal obligation — financial platforms including online casinos are required under Malaysian law to verify user identities and maintain transaction records for anti-money laundering purposes.
What sets 365 Casino apart from some other platforms is that we only collect data that is genuinely necessary, and we never use it for purposes you would not expect. We do not sell user profiles to advertisers. We do not share your gaming history — whether you play baccarat, blackjack, or bet on EPL matches — with unrelated third parties. Your financial information, including your GrabPay or DuitNow account details used for deposits, is stored with encryption and accessed only by authorised payment processing systems.
The 365 Casino Privacy Policy also gives you meaningful control over your data. Unlike some platforms that make it unnecessarily complicated to unsubscribe from marketing communications, we provide a straightforward opt-out option that is processed immediately. You can stop receiving promotional emails about deposit bonuses or live casino cashback at any time through your account settings — no fees, no hassle.
One often overlooked aspect of privacy is data security during transmission. Every time you access the 365 Casino platform from your smartphone or computer, all data transmitted between your device and our servers is protected by 256-bit SSL encryption. This means that even if someone managed to intercept your internet traffic — which is already extremely difficult — they would be unable to read any of your personal or financial information, as it is stored in an encrypted format.
For Malaysian players who access 365 Casino over public WiFi — such as at a kopitiam or shopping mall — this SSL encryption provides an essential additional layer of protection. We also strongly recommend enabling two-factor authentication (2FA) on your account. It's a simple step that can prevent unauthorised access even if your password falls into the wrong hands.
As a platform compliant with Malaysia's Personal Data Protection Act 2010 (PDPA), 365 Casino recognises all rights granted to individuals under that Act. This includes the right to access data we hold about you, the right to correct inaccurate information, and the right to request data deletion in certain circumstances. We welcome such requests and endeavour to process them within a reasonable timeframe.
Ultimately, the Privacy Policy at 365 Casino is more than a legal document — it is an agreement between us and every member who entrusts us with their information. We are committed to honouring that trust through concrete action, not just words. If you have any questions or concerns about privacy, the 365 Casino support team is available to assist you at any time.
All payment information you share with 365 Casino is stored with full encryption. We only support reputable and secure Malaysian payment methods.
Contact the 365 Casino team for any enquiries regarding your personal data at support@365casino.top. Response within 3 business days.
The most frequently asked questions by Malaysian players about privacy and data protection at 365 Casino.
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