About Us – Get to Know 365 Casino, Malaysia's Premier Online Casino Platform

From a small, passionate team in 2018 to a trusted online casino platform for over 500,000 Malaysian players — this is the story, mission, and values that have shaped 365 Casino today.

500K+
Registered Members
Since 2018
Years in Operation
200+
Games Available
24/7
Customer Support

Who We Are

Malaysia's online casino platform — built by players, for players.

365 Casino is far more than just another betting platform. We are the product of years spent understanding what Malaysian players truly need from an online casino experience — what they want, what has long been missing, and how a platform can be built with genuine trust, security, and entertainment at its core.

We began this journey in 2018 with a clear vision: to build an online casino platform that Malaysian players could trust completely. At the time, the online casino industry was rife with non-transparent platforms, poor customer support, and frustrating withdrawal processes. We entered the market with a different approach — one grounded in transparency, fast payouts, and a user experience genuinely optimised for the Malaysian market.

Today, 365 Casino operates with over 200 games spanning baccarat, blackjack, roulette, poker, slots, Dragon Tiger, Sic Bo, and Sports Betting covering the Malaysia Super League, English Premier League, badminton, e-sports, and more. With over 500,000 registered members and a continuously growing user base, we are proud to be the number one online casino of choice for many Malaysian players.

The 365 Casino Journey

2018
365 Casino Established

365 Casino was founded with a mission to provide a trusted online casino platform for the Malaysian market. The first games launched included live baccarat, blackjack, and a curated selection of slots.

2019
Game Expansion & 50,000 Members

Added live roulette, Dragon Tiger, Sic Bo, and Three Card Poker. Surpassed the milestone of 50,000 registered members in under two years of operation.

2020
Sports Betting & Mobile Launch

365 Casino expanded its platform with a full Sports Betting section — covering EPL, Liga Super Malaysia, badminton, and esports. The platform is fully optimised for mobile.

2021–2022
Malaysian e-Wallet Integration

Integrating Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, and DuitNow — making deposits and withdrawals the most seamless in Malaysia's online casino industry.

2023–2026
500,000 Members & Continuing Growth

Surpassing 500,000 registered members, 365 Casino added Lightning Baccarat, Speed Blackjack, exclusive VIP tables, and a tiered loyalty programme — cementing its place as one of Malaysia's largest online casino platforms.

Why Do Malaysian Players Choose 365 Casino?

Six key reasons that set 365 Casino apart from other platforms in the Malaysian market.

Full Security & Trust

All transactions and members' personal data are protected by 256-bit SSL encryption — the same security technology used by Malaysia's leading banks. Your information is never shared with third parties without your consent, and every transaction is meticulously recorded to ensure full transparency at 365 Casino.

Fastest Deposits & Withdrawals

Deposit via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX — processed in under 3 minutes. Winnings are withdrawn in 15–30 minutes for verified members. No unnecessary delays, no complicated processes — your money reaches you fast at 365 Casino.

200+ Premium Quality Games

From live baccarat with real human dealers, blackjack, roulette, Dragon Tiger, Sic Bo, poker, and Three Card Poker to over 100 slots from leading providers such as Evolution Gaming, Playtech, and Microgaming — 365 Casino offers a game variety that's hard to match on any other platform in Malaysia.

Optimised for Malaysian Users

365 Casino is built specifically for the Malaysian market — with a Bahasa Malaysia and English interface, 24/7 Bahasa Malaysia-speaking customer support, all local payment methods, and content relevant to local players' culture and interests, including Liga Super Malaysia, EPL, badminton, and esports.

24/7 Bahasa Malaysia Customer Support

The 365 Casino customer support team is ready to assist you via live chat, email, or your preferred messaging platform — in Bahasa Malaysia, with minimal wait times. Whether you have questions about betting, technical issues, or your account, we're always here to keep your gaming experience running smoothly.

Ongoing Promotions & Rewards

From welcome bonuses for new members to weekly live casino cashback, deposit bonuses, a tiered loyalty programme, and special promotions tied to Malaysian occasions such as Hari Raya, Chinese New Year, and Independence Day — 365 Casino consistently delivers added value to its loyal members.

365 Casino Core Values

Four core principles that guide every decision we make — from product design to customer service.

01
Transparency

We believe players deserve to know the real house edge, clear promotional terms, and straightforward withdrawal policies. No hidden terms at 365 Casino.

02
Security

The security of our members' data and finances is our top priority. 256-bit SSL encryption, two-factor authentication, and an active fraud detection system ensure your account is protected at all times.

03
Responsibility

Responsible gaming is more than a tagline at 365 Casino. Self-management tools, deposit limits, loss limits, and cool-off options are built directly into the platform.

04
Innovation

The online casino world moves fast — and we move with it. From Lightning Baccarat to the latest e-wallet integrations, 365 Casino is always working to deliver the best.

The Team Behind 365 Casino

A team of industry experts dedicated to delivering the best online casino experience for Malaysian players.

Product Department
Design & User Experience

Our product team is responsible for ensuring every aspect of the 365 Casino platform — from navigation to the betting interface — is designed to deliver a seamless experience for Malaysian players.

Security Team
IT & Data Protection

Our cybersecurity experts monitor 365 Casino's systems around the clock to detect and address any security threats before they can impact our members' experience or data.

Support Team
24/7 Customer Support

Over 50 Bahasa Malaysia-speaking customer support agents are on hand to assist 365 Casino members with any query or issue — via live chat or email, around the clock every day.

Game Team
Content & Provider Integration

This team manages relationships with game providers such as Evolution Gaming, Playtech, and Microgaming, ensuring 365 Casino always offers the latest and best games for Malaysian players.

The Full 365 Casino Story – From an Idea to the Trust of Hundreds of Thousands of Players

Every successful company starts with a problem worth solving. For us at 365 Casino, the problem was clear — Malaysian players who loved online casino games had no platform they could truly trust, one that was easy to use and understood their local needs. The foreign platforms that dominated the market at the time often had interfaces in languages players couldn't understand, irrelevant payment methods, and customer support that was slow or simply unhelpful.

When our founding team — individuals with backgrounds in technology, financial services, and the entertainment industry — came together to plan 365 Casino, we made one fundamental decision: this platform would be built from the ground up for Malaysian players. Not a translated version of a foreign platform, not a minimal adaptation of an existing product — but an experience genuinely crafted with a deep understanding of what Malaysian players need and want.

The decision to integrate Touch 'n Go eWallet, GrabPay, and later DuitNow as primary payment methods was no coincidence — it came from listening to thousands of players who told us how much local payment convenience mattered to them. Today, over 80% of deposits at 365 Casino are made via e-wallets and local Malaysian payment methods, proving just how right that early decision was.

On the games front, 365 Casino started with a focused approach on the titles most popular among Southeast Asian players — baccarat, blackjack, and Dragon Tiger. This was no arbitrary choice. We conducted in-depth research into Malaysian players' gaming habits and found that baccarat is the most popular casino game, followed by blackjack and Dragon Tiger. By concentrating our resources on these games first, we were able to deliver a higher standard of quality in the categories that matter most to our players.

Responsible gaming has been a core principle at 365 Casino from day one. We believe a great online casino isn't just about entertaining games — it also has to provide the tools and support players need to stay in control. That's why we invest seriously in self-management features such as daily deposit limits, weekly loss limits, temporary break options, and easy access to help resources for players who may be struggling with problem gambling.

As Sports Betting began to take off in Malaysia — driven largely by the growing popularity of European football leagues and the Malaysia Super League — 365 Casino kept pace. We launched a full Sports Betting platform in 2020, offering competitive match odds for the EPL, La Liga, Malaysia Super League, badminton, and e-sports. This allowed our players to enjoy every aspect of betting and casino gaming within one integrated platform.

Looking back on 365 Casino's journey since 2018, what we are most proud of is not our membership numbers or the breadth of games we offer — it is trust. The trust placed in us by over 500,000 Malaysian players who have chosen 365 Casino as their platform of choice. We do not take that trust lightly, and it remains our greatest motivation to keep improving, innovating, and listening to the Malaysian player community we serve.

Certification & Compliance

Valid Operating Licence
365 Casino operates under a recognised licence to ensure the legitimacy and transparency of the platform's operations.
SSL 256-bit Encryption
All data communication between your browser and 365 Casino's servers is encrypted using the latest industry standards.
eCOGRA-Certified RNG
The random number generator for all RNG games at 365 Casino has been independently audited and certified by eCOGRA.
GamCare Malaysia Member
365 Casino is committed to GamCare responsible gambling standards to protect players from the harms of excessive gambling.
Mandatory KYC Verification
A rigorous Know Your Customer (KYC) identity verification process safeguards account security and ensures compliance with anti-money laundering regulations.
Our Privacy Commitment

Your personal data is protected and never shared with third parties without your consent. Read Privacy Policy us for full details on how we handle your data.

Malaysia Payment Methods
Touch 'n Go GrabPay Boost ShopeePay DuitNow FPX / Maybank2u CIMB Clicks
Min deposit RM 20 · Processed < 3 mins · Withdrawals 15–30 mins

Responsible Gaming – Our Commitment

At 365 Casino, we believe great entertainment must also be responsible. We provide the tools and resources that allow players to maintain full control over their gaming activity.

If you or someone you know needs help with excessive gambling, don't hesitate to reach out to our support team or use the self-management tools available in your account.

Learn More
Deposit Limits

Set daily, weekly, or monthly deposit limits to manage your spending at 365 Casino.

Session Time Limits

Set session time reminders or limits to prevent unintentionally long play sessions.

Take a Break

Activate a break mode for 24 hours, a week, or a month to step away from betting activity.

Self-Exclusion

Long-term self-exclusion options are available for players who need a more serious break from gambling.

FAQ – About 365 Casino

Answers to the most frequently asked questions from Malaysian players about 365 Casino.

Contact Us
Support Email
support@365casino.top
Live Chat
Available 24/7 in-platform
Response Time
Under 5 minutes (live chat)

Yes, 365 Casino operates under a valid licence and uses 256-bit SSL encryption to protect all member data and transactions. Our RNG games have been independently audited and certified by eCOGRA to ensure fairness. Over 500,000 Malaysian players have trusted our platform since 2018, and we continue to invest in our security infrastructure to uphold that trust.

Registering at 365 Casino is free and takes under 3 minutes. Click the "Register" button at the top of the page, fill in the form with your full name, email address, and Malaysian phone number, create a password, and your account is ready to use. To start playing with real money, you'll need to make a minimum deposit of RM 20 and verify your identity through a straightforward KYC process.

365 Casino supports all major Malaysian payment methods — Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX via Maybank2u or CIMB Clicks. Deposits are processed in under 3 minutes. Winnings withdrawals are typically completed within 15–30 minutes for members who have completed KYC verification. The minimum withdrawal amount is RM 30.

365 Casino offers over 200 games, including live baccarat (Punto Banco, Lightning Baccarat, Speed Baccarat, VIP), blackjack (Classic, Speed, VIP), roulette (European, Lightning), Dragon Tiger, Sic Bo, Three Card Poker, Casino Hold'em, over 100 slots, and a full Sports Betting platform covering EPL, Liga Super Malaysia, badminton, esports, and more than 30 other sports. All live dealer games operate 24/7.

365 Casino's customer support team is available 24/7 via in-platform live chat (typical response time under 5 minutes) or by email at support@365casino.top. All our support agents are Bahasa Malaysia speakers and can assist with queries related to accounts, deposits, withdrawals, promotions, technical issues, or any aspect of your gaming experience.

Yes, we take responsible gaming seriously. 365 Casino provides deposit limits (daily, weekly, monthly), loss limits, session time limits, temporary break options (24 hours to one month), and long-term self-exclusion. All these tools are accessible directly from your account settings. If you feel that gaming is starting to affect your life, contact our support team immediately for assistance.
Fully Licensed
256-bit SSL
Live HD 24/7
24/7 Support
Instant MYR Payouts
Fully Mobile-Optimised

Join 500,000+ Malaysian Players at 365 Casino

Register for free today and claim your welcome bonus. Deposit via DuitNow or Touch 'n Go in under 3 minutes.

Register Now

Start Your 365 Casino Experience Today

Over 200 games, 24/7 live dealers, fast payouts via Malaysian e-wallets, and Bahasa Malaysia-speaking customer support await you.

Please read Responsible Gaming & Terms & Conditions before playing. Minimum age 18.

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